Shipping policy

Shipping Policy

Effective Date: May 19, 2026

Thank you for purchasing from Alpha Study Lab.

This Shipping Policy explains how digital products are delivered through our website.

1. Digital Product Delivery

All products sold on Alpha Study Lab are digital products delivered electronically.

We do not ship any physical products.

After successful payment, customers will typically receive:

  • Instant access to downloads, and/or

  • A confirmation email containing download links or access instructions

2. Delivery Time

Digital products are usually delivered immediately after payment confirmation.

In some cases, delivery may take a few minutes depending on:

  • Payment processing

  • Internet connectivity

  • Email provider delays

If you do not receive your product within 24 hours, please contact us.

3. Download Access

Customers are responsible for:

  • Providing a valid email address during checkout

  • Downloading and saving purchased files

  • Ensuring their device/software supports the product format

We are not responsible for issues caused by incompatible software or devices unless otherwise stated on the product page.

4. Failed or Missing Deliveries

If you experience issues accessing your digital product:

  • Check your spam/junk folder

  • Verify your payment was completed successfully

  • Contact us for assistance

We will make reasonable efforts to ensure you receive your purchased product.

5. Product Availability

We reserve the right to:

  • Modify or discontinue products at any time

  • Update product files or versions

  • Limit or revoke access in cases of fraud, abuse, or violation of our Terms & Conditions

6. Contact Information

If you have any questions regarding delivery or access to your digital products, please contact us:

Website: Alpha Study Lab
Email: info@alphastudylab.com